Return & Exchange Policy

If you have any questions about an item, sizing, fit or styling please feel free to contact us at  If something you purchase ends up not working out, you can send it back to via USPS to the following address:
Refine 309
18864 Valley Court
Bloomington, IL 61705


Items that are eligible for returns must be received within 20 DAYS of the original purchase date. (After 20 days, you have 40 days to return for a store credit).

Once your return is received, refunds will be issued within 5-7 business days. Please include your invoice or a print out of your e-confirmation (these are emailed to you from us after your order is placed) to receive a refund for the full amount you paid for the merchandise. Please note your tracking number from your label. Customers are responsible for return shipping.

Since most items sell out quickly it is usually best to purchase the item you are wanting when you see it and get a full refund for your return. If you would rather exchange please write down your top 2 item choices and sizes that you would like on your invoice. If the item is in stock,  your exchange will be shipped right out to you.